Privacy policy

Effective Date: May 2026  |  Last Updated: May 2026

Tasai Essential ("we", "us", or "our") operates the online store at tasaishop.com (the "Store"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Store and make a purchase.

Information We Collect

Personal Information You Provide

  • Name and contact information (email address, phone number, shipping address
  • Payment information (processed securely — we do not store card details
  • Order history and purchase information
  • Account credentials if you create an account
  • Communications you send us via email or contact form

Information Collected Automatically

  • IP address and browser type
  • Pages visited and time spent on the Store
  • Referring website addresses
  • Device information and operating system
  • Cookie data and similar tracking technologies

How We Use Your Information

  • To process and fulfil your orders and send order confirmations
  • To communicate with you about your orders, returns, and inquiries
  • To send promotional emails and newsletters (with your consent)
  • To improve and personalise your shopping experience
  • To detect and prevent fraud and ensure store security
  • To comply with legal obligations under Japanese law
  • To analyse Store usage and improve our products and services

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Party

Purpose

Shopify Inc.

E-commerce platform powering our store — stores order and customer data

Payment processors (Stripe, PayPal)

Secure payment processing — they handle card data, not us

Shipping carriers (Yamato, Japan Post, Sagawa)

Order fulfilment and delivery — name and address shared only

Legal authorities

When required by Japanese law or court order

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, provide our services, and comply with legal obligations under Japanese law. Order records are typically retained for 7 years for tax and legal compliance purposes.

Your Rights

Under Japanese law (Act on the Protection of Personal Information — 個人情報の保護に関する法律) and applicable international regulations, you have the following rights:

  • Right to access your personal information we hold
  • Right to correct inaccurate or incomplete information
  • Right to request deletion of your personal data
  • Right to withdraw consent for marketing communications at any time
  • Right to request restriction of processing
  • Right to data portability

To exercise any of these rights, please contact us at: hello@tasaishop.com

Data Security

We implement industry-standard security measures to protect your personal information including SSL encryption, secure payment processing via Shopify Payments and Stripe, and restricted access to personal data. However, no method of transmission over the internet is 100% secure.

International Data Transfers

As we use global service providers including Shopify (Canada), Stripe (USA), and Klaviyo (USA), your data may be transferred and processed outside Japan. These transfers are protected by appropriate safeguards including standard contractual clauses and privacy frameworks.

Children's Privacy

Our Store is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at hello@tasaishop.com.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Store after changes constitutes acceptance of the updated policy.